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	<title>Comments on: Sears, or How NOT to Customer Service</title>
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	<link>http://www.wordsellinc.com/blog/customer-service/sears-or-how-not-to-customer-service/</link>
	<description>Content Marketing, SEO Copywriting, Blog Consulting</description>
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		<title>By: Brad Shorr</title>
		<link>http://www.wordsellinc.com/blog/customer-service/sears-or-how-not-to-customer-service/comment-page-1/#comment-5469</link>
		<dc:creator>Brad Shorr</dc:creator>
		<pubDate>Fri, 18 Jul 2008 19:35:42 +0000</pubDate>
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		<description>Shell, looks like a fascinating book. Thanks for the link.</description>
		<content:encoded><![CDATA[<p>Shell, looks like a fascinating book. Thanks for the link.</p>
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		<title>By: Shell Smith</title>
		<link>http://www.wordsellinc.com/blog/customer-service/sears-or-how-not-to-customer-service/comment-page-1/#comment-5467</link>
		<dc:creator>Shell Smith</dc:creator>
		<pubDate>Fri, 18 Jul 2008 19:25:52 +0000</pubDate>
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		<description>I think I have commented on this before - so if I have sorry....but as I have delved more into this &lt;a href=&quot;http://www.deliverandmeasure.com/&quot; title=&quot;customer service book&quot; rel=&quot;nofollow&quot;&gt;customer service book&lt;/a&gt; I have been really interested in reading people&#039;s experiences about customer service.  I have actually read quite a few about Sears.  Thanks for sharing your experience - it made me re-evaluate how much personal information my company asks (I hadn&#039;t thought of that before).</description>
		<content:encoded><![CDATA[<p>I think I have commented on this before &#8211; so if I have sorry&#8230;.but as I have delved more into this <a href="http://www.deliverandmeasure.com/" title="customer service book" rel="nofollow">customer service book</a> I have been really interested in reading people&#8217;s experiences about customer service.  I have actually read quite a few about Sears.  Thanks for sharing your experience &#8211; it made me re-evaluate how much personal information my company asks (I hadn&#8217;t thought of that before).</p>
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		<title>By: How TO Customer Service--Dig It Photography &#124; Word Sell, Inc.</title>
		<link>http://www.wordsellinc.com/blog/customer-service/sears-or-how-not-to-customer-service/comment-page-1/#comment-246</link>
		<dc:creator>How TO Customer Service--Dig It Photography &#124; Word Sell, Inc.</dc:creator>
		<pubDate>Wed, 22 Aug 2007 11:51:19 +0000</pubDate>
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		<description>[...] week I let Sears have it for their poor customer service during my quest to procure a photo of myself for this Web [...]</description>
		<content:encoded><![CDATA[<p>[...] week I let Sears have it for their poor customer service during my quest to procure a photo of myself for this Web [...]</p>
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