Amor stringing his bow, Roman copy after Greek...Image via Wikipedia

Love is the ultimate motivator. Even though we are generally more inclined to buy something to avoid pain rather than achieve gain, love is the exception. We do crazy things when we’re in love. We do things we’d never do when we’re in love. Some of us have even died for love. If your marketing can tap into those deep and mysterious waters of love, you can unleash a mighty river of new business.

Consider one of the greatest advertising campaigns of all time. The print ad features a baby in diapers sitting next to a tire. The ad reads, MICHELIN. BECAUSE SO MUCH IS RIDING ON YOUR TIRES. This appeal to love of children not only sold a slew of tires, it forever changed the way we think about tires. The idea of safety is now so fundamental to our evaluation of a tire, we can hardly imagine purchasing a set without taking it into account.

Or how about Chevrolet’s Like a Rock campaign? Here is a powerful appeal to patriotism and rugged individualism, all in half a minute.



These themes resonate with Americans as few others. Say what you want about the trials and tribulations of GM, the company has maintained a fiercely loyal customer base for its trucks by sharing the love.

Love appeals do not always work. One TV ad campaign I especially dislike is the Jared “He Went to Jared” campaign. The jeweler is attempting to capitalize on love of romance. The woman is thrilled beyond measure because her boyfriend “went to Jared” – i.e., proposed marriage. The problem is there’s no real connection between the jewelry store and the proposal. The man might have bought a ring anywhere and gotten the same, wonderful reaction.

Love appeal works when you establish a real and unique connection between your product and what we love. Tires are incredibly connected to safety, and not all tires are the same. The cars and trucks we buy do make a statement about our values, and not all car manufacturers stand for the same things.

How about you? Does your product or service have love appeal? How can you connect your product and service to something your customers love? Figure out how, and you won’t notice the recession!

This post is my entry in Robert Hruzek’s What I Learned From … February contest.

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