Chicago

You may have heard the expression pound the pavement to describe a sales rep who goes door to door peddling his wares and looking for new customers. Well, you’re hearing from someone right now who actually did pound the pavement when he started his selling career, back in the dark ages before the internet and cell phones.

And I’m here to tell you pounding the pavement is one tough way to earn a living.

In my case, I was selling packaging products, which entailed lugging around samples that were fairly bulky and heavy. Ever try carrying a large, flattened out corrugated box in a strong wind? It’s like you’re attached to the wing of a 747 that’s in the process of taking off. And since my territory was Chicago – the Windy City – keeping my feet on the ground was an every day challenge.

One thing about pounding the pavement – it does put you at one with nature. You become acutely aware of your surrounding, which is the whole point of this What I Learned from a Sidewalk project. However, if you live in Chicago, becoming one with nature when you’re pounding the pavement is bad news – very bad news.

In the winter, I battled snow, sleet, and slush. Every day I faced a choice between wearing dorky boots or letting my wing tips corrode in the salt bath that kept our roads more or less clear.

In the summer, I battled heat and humidity. These were the days when b2b packaging sales people wore ties and sport coats or suits. By my second or third call on a 90 degree, 80% humidity day, I’d be more appropriately dressed in a Speedo. Who’s going to buy corrugated boxes from a guy who looks like he just underwent 12 hours of FBI interrogation?

Out of the Darkness

It didn’t take me long to realize that pounding the pavement was no way to sell. Besides the problems I mentioned, door to door sales (or smokestack chasing, as we also called it) was slow and inefficient.

To escape, I started doing something unheard of in my field – using the telephone to generate leads and even to close sales. Later on we called it telemarketing and it became a very important part of our business, one in which I had a leadership role. From there, my interest in online sales and marketing developed, which many years later led to my enthusiasm for business blogs, which is why you and I wound up here, at this blog post.

You never know where a pavement is going to take you. What unexpected directions has the pavement taken you?

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