My last Worst Bad Sales Habit was about drawing a general conclusion from an isolated bad experience and applying it to all similar situations. This Worst Bad Habit is similar.

It’s called not letting go. Dwelling on the negative. Holding grudges. Grinding an ax. Forgiving but not forgetting. An eye for an eye. Get the idea?

Such a way of thinking is lethal to a sales professional. If we fill our minds with negative thoughts, positive thoughts have nowhere to go except … away.

No doubt about it, sales can be frustrating. Prospects can be manipulative. Customers can be unreasonable. Products can malfunction. Suppliers can drop the ball. And your own company can strangle you with red tape. Any sane person reaches a boiling point from time to time. But what if we don’t cool off? Then what happens? Rash decisions, loss of enthusiasm, halfhearted presentations, lackluster results.

New Year’s Resolution!
I will forgive and forget. I will put dark thoughts in the past and stay focused on my bright future.