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Tag Archives: at&t

Best Buy vs. AT&T – A Tale of Two Customer Experiences

By Brad Shorr | Published: May 4, 2009
Image by Getty Images via Daylife The Story For months I had been champing at the bit to upgrade from my BlackBerry Pearl to the BlackBerry Curve. When the day arrived, I hustled over to the neighborhood AT&T store and had a really pitiful customer experience. The sales rep told me the… Continue reading
Posted in Sales | Also tagged , , , , | 18 Comments

Email – When Branding and Efficiency Collide

By Brad Shorr | Published: July 22, 2008
Image via WikipediaI’m jumping to gmail. Plain, vanilla, no bells and whistles gmail. As a marketer and writer, I hate giving up the my “wordsell.com” email address, but for me, the need for efficiency has finally trumped the desire for consistent branding. My wordsell.com email was hosted on AT&T and ran on Outlook… Continue reading
Posted in Branding | Also tagged , , , | 20 Comments