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Tag Archives: Marketing

10 People to Follow on Twitter

10 Fine Folks to Follow on Twitter This being “Follow” Friday, a weekly Twitter ritual where we exchange hat tips with fellow Tweeters, I thought I’d mention 10 of my favorites right here. You can count on all of them for lively conversation and sharp thinking on marketing, writing, social media, business theory, the human condition, [...]
Posted in Social Media | Also tagged , , , , , , , , , , , , | 12 Comments

Business Model Innovation Comes before Branding and Marketing

Do You Have a Business Model Strategy – or a Marketing Tap Dance? Recently I wrote about the necessity of working out branding strategy before starting a marketing program. But there’s another step that must come ahead of branding – defining a business model strategy. Client Kay Plantes is an authority on the topic. I just [...]
Posted in Marketing | Also tagged , , , , , , | 11 Comments

Don’t Let Testimonials Dictate Your Marketing Strategy

Monkey See, Monkey Do Will Make a Monkey Out of You [/caption]The latest Robert Hruzek group project is What I Learned From Bloopers. Ah – finally a topic I can sink my teeth into. Here’s a major “oops” from my early days as a marketing manager, which proved to be a very expensive learning experience. [...]
Posted in Marketing | Also tagged , , , , , , | 16 Comments

The Benefits of Talking about Features

Image by viZZZual.com via Flickr The Sales Power of Features Every sales and marketing specialist agrees, “Talk benefits, not features!” Yet there are ways of talking about features that can advance the sales effort. Let me give you a practical example of the power of features from my packaging sales and marketing Continue reading
Posted in Copywriting | Also tagged , , , , , , , , , | 13 Comments

The Perfection of Marketing, by James Connor – A Book Review

Midsized companies have trouble “getting it” when it comes to marketing. Ownership and leadership tend to be sales oriented. Branding is unfocused. Marketing initiatives come and go like the wind because there is no long term plan in effect and no metrics established to monitor results. If you are a frustrated marketing manager in a [...]
Posted in Books | Also tagged , , , | 10 Comments

Best Buy vs. AT&T – A Tale of Two Customer Experiences

Image by Getty Images via Daylife The Story For months I had been champing at the bit to upgrade from my BlackBerry Pearl to the BlackBerry Curve. When the day arrived, I hustled over to the neighborhood AT&T store and had a really pitiful customer experience. The sales rep told me the… Continue reading
Posted in Sales | Also tagged , , , , | 18 Comments

An Online Marketing Fairy Tale

Once upon a time there were three little entrepreneurs named Moe, Larry, and Curly. They worked in the Virtual Forest, a shadowy land where danger lurked everywhere, especially in this vicious economic downturn. In all the world, the three little entrepreneurs were most afraid of the Big Bad Banker, who was set to put a [...]
Posted in Online Marketing | Also tagged | 11 Comments

Why I Love Working with Consultants

“I’ll admit it. I’ve had my consulting practice for close to 20 years and I just created a website, and only because my book was published. I am what you’d call a late adopter in any technology cycle, other than the Apple I phone which I bought after it was on the market for a [...]
Posted in Marketing | Also tagged , , | 18 Comments