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25 Reasons to Participate in b2b or b2c Social Media

Image via WikipediaBlogs, Facebook, Twitter - too many companies are still missing the boat with social media. If you’re not using social media to take your business to the next level, here are 25 reasons why you should.
1. Traditional advertising is expensive
2. Social media is inexpensive or free
3. Traditional media audiences are in decline
4. Social […]

Turning prospects and contacts into customers and partners

NOTE: This is a guest-post from @Stephen, editor and publisher of Business Development in Context, a web-magazine dedicated to improving your business through personal development and social media networking. You can follow him on Twitter here @the_future.
Turning prospects and contacts into customers and partners
The internet has created a whole new world for meeting new people […]

8 Great Writing and Marketing Reads

Social Media
Twittermaven reports a real life example of how Twitter means business.
Cath Lawson reflects on the dos and don’ts of social networking.
Chris Brogan and commenters talk about 50+ ways to use Twitter for business.
Shana Albert provides a strategic framework and lots of details about how to get started in social […]

Twitter - What's Your Favorite Non Person to Follow?

Twitter - What’s Your Favorite Non Person to Follow?

The more I use Twitter, the more I like it. I mainly use it to …

Chat with friends
Exchange business oriented links and tips
Exchange links just for fun

But there seem to be a million other things to do on Twitter, including following some non-person Twitter identities (There must be a name for these in Twitter lingo […]

Twitter Changes the Customer Service Paradigm

Image via WikipediaOh, how I hate to use the word “paradigm”, but … Customer service media include phone, email, chat rooms, blogs … and now Twitter. Only with Twitter, the customer service experience is upside down.
A few days ago my Twitter pal Kim put out a Tweet asking if anyone besides her was having trouble […]

Incoherent Musings of a Twitter Newbie

Incoherent Musings of a Twitter Newbie

So I’m sitting at the Old Towne Pub having a beer with my friend Joanna Young, who popped in from Scotland to say hello, and she starts telling me about how much she loves Twitter. And I’m thinking …
Twitter. That’s just what I need. It’s like IM for grown-ups. I have enough distractions without hearing […]